Emotional Intelligence: Harmonizing Emotions and Actions for a Productive Life
2 Days
HRD Corp Claimable
Course Overview
“The rules for work are changing. We’re being judged by a new yardstick; not just by how smart we are, or by our training and expertise, but also by how well we handle ourselves with each other. This is no passing fad, not just the management nostrum of the moment. It focuses on personal qualities, such as initiative and empathy, adaptability and persuasiveness. And it demonstrates which human abilities make up the greater part of the ingredients for excellence at work most especially, for leadership.” Daniel Goleman emphasizes a shift in workplace evaluation towards personal qualities such as empathy and adaptability, alongside traditional metrics like intelligence and expertise. This reflects the growing recognition of Emotional Intelligence (EQ) as essential for success, supported by research from John Mayer and Peter Salovey. The program described aims to enhance participants' EQ, fostering better relationships, problem-solving, and goal achievement in the workplace.
Course Modules
- Pre-Course Assessment
- Course Overview
- The Science Behind Emotions
- Understanding the Common Emotions & Mental Health Challenges
- Quick Techniques to Set Our Day Right Despite Battling Emotional Challenges
- Reframing Experiences to Prevent Outbursts
- Post-Course Assessment
Learning Objectives
At the end of this training, you should be able to:
- Learn various types of emotions and their distinctions.
- Recognize and manage personal emotions effectively.
- Understand the link between emotions and actions.
- Analyze and navigate the emotional dynamics of others or teams.
- Foster open communication to prevent misunderstandings in the workplace.
- Discover and enhance individual Emotional Quotient (EQ) continually.
- Manage emotional outbursts by others elegantly without compromising their self-respect.
Course Methodology
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Interactive Online Learning (using Quizzes, White Board, etc.) |
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Role-Plays |
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Storytelling |
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Mini-Lectures |
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Practical Works |
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Video Based Learning |
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Group Activities, Discussion & Presentation |
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Mini Projects |
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Problem-Based Learning (PBL) |
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Demo |
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Recap Sessions |
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Ice Breaking / Games |
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Pre-Assessment & Post-Assessment |
The exercises and activities incorporate “FUN” elements are thoughtfully selected to best suit the general corporate culture. Our expert trainer will ensure the exercises used are highly applicable to your industry in order to enable participants to apply the knowledge, skills and behaviour which they have obtained through this learning session.
Who Should Attend
This course is tailored to empower participants from various levels learn and incorporate Emotional Intelligence (EQ) into their personal and work lives for Team Leads, Managers and individuals crucial to organizational objectives, aiming to enhance their leadership capabilities.
Course Duration
Two (2) Days
Important Note: Course Outline and Duration can be customised according to client's requirements
2 Days
